Support Hours

8AM to 4 PM Pacific Time, Monday - Friday, excluding US Holidays. Most tickets are replied to within 24 to 48 hours.

EOD Stand-alone

Supported data feeds
The Trade Guider End of Day (TG EOD) software supports the end of day data services from MetaStock or RealTimeData. MetaStock offers end of day data for...
Wed, 13 Dec, 2017 at 2:44 PM
Reinstall EOD
If you need to reinstall the TG EOD software there are some steps to follow that will help out. If the TG EOD software will start and open then start at par...
Mon, 29 Jan, 2018 at 4:28 PM
TG EOD or RT, how to Import MetaStock Data
In TG EOD or TG RT, all MetaStock data has to include Open Interest price, even if the value is 0 as is the case for stocks.  When importing folders it ...
Mon, 29 Jan, 2018 at 4:43 PM
Reset MetaStock folder lists.
In TG EOD or RT, from time to time you may need to remove the MetaStock folder and symbol lists. To do so please follow these instructions. Close TG E...
Mon, 29 Jan, 2018 at 4:52 PM
Chart Zoom
Zooming in or out of a chart! Sometimes you may wish to zoom out of a chart to get a better perspective of the longer term price action, and other times...
Tue, 12 Jun, 2018 at 1:44 PM
Plotting The RSI Indicator In addition to the TradeGuider indicators, it is possible to plot a number of technical analysis (TA) indicators to aid you i...
Tue, 12 Jun, 2018 at 1:53 PM
Where do I find my TG EOD serial number?
You will find the TG EOD (TradeGuider End of Day) software serial number in your account. Go to and click the Customer Login lin...
Wed, 7 Nov, 2018 at 10:46 AM
What are the blue triangles
The blue triangles show strength in the trend. When the triangle is going up in an up trend, the trend is increasing, and if the triangle goes down in an up...
Tue, 12 Mar, 2019 at 10:11 AM
Creating a stock scan with MetaStock data
The Stock Scan was developed to scan a list of stocks against the index that they are in. This scan will provide the 10 strongest and bottom 10 weakest stoc...
Tue, 12 Mar, 2019 at 1:51 PM